I am a spot guest
Plan your trip
Book your spot
Manage your booking
Booking/ Check-in support
- What should I do if my host can't accommodate my check-in time?
- What if my host claimed no payment at check-in?
- What if I don’t get an answer from the host?
- How does my refund work?
- What happens if the host needs to cancel my confirmed booking?
- What happens If I can’t complete the payment for my spot booking?
- See all 7 articles
Stay at the spot
- How can I contact the host after my stay?
- What should I check before travelling to the spot?
- What are behavioural rules at the spot?
- How can I communicate my check-in time with the host?
- Can I bring an additional person, dog, or tent at short notice?
- What's the check-in / check-out time of a spot?
- See all 7 articles
Spots tips & inspiration
Account settings
- How can I delete my account data from roadsurfer spots?
- How can I provide feedback for host or to spot team?
- What should I do if I experience technical difficulties with roadsurfer spots on website or app?
- Where to find spot app version information?
- How can I reset or change my password?
- How do I create a spot guest profile?