What happens If I can’t complete the payment for my spot booking?

The booking is not completed if your payment cannot be processed successfully.

If you encountered issues while checking out on the payment page, this might be the reason:

  • You’ve exceeded the purchase limit of the credit card set by your bank
  • You used an unsupported credit card type (we only support Mastercard & Visa)
  • Your online payment method (Google Pay & ApplePay) is connected with an unsupported credit card type
  • You’ve entered incorrect information of credit card number or CVC/CVV
  • You did not authorize the payment (3-D Secure)

Please try booking again by following these tips:

  • Use a Visa or Mastercard
  • Make sure your credit card limit is not exceeded
  • Make sure to authorize the payment with your bank

If the payment still does not work, you can consider using another payment method - How can I pay for a spot?   

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