Your trip starts soon, but you didn’t get a chance to talk to your host yet? Don’t worry! First, ask yourself the following questions:
- Can you find the information you need in the spot profile?
- Can you find the information you need in our FAQ?
- Have you tried all the contact possibilities? If you can’t reach your host via the roadsurfer spots chat, you will find the host’s phone number and e-mail address on your booking confirmation. Remember also to try out other contact options like SMS, WhatsApp, or leaving a mailbox message.
Once you’ve tried all these possibilities and still haven’t found the answer to your questions, you can refer to the roadsurfer spots support via Submit a request in the help center.