What should I do if I experience technical difficulties with roadsurfer spots on website or app?

If you encounter technical difficulties while trying out or booking a spot or using the roadsurfer spots, don't worry. This guide will help you troubleshoot common issues and provide steps to resolve them. If you're using the website or the app, please follow these instructions to get back on track.

Website App

Troubleshooting Steps:

  1. Clear your Browser History: Go to your browser settings and clear the history and cookies. This can resolve many common issues.
  2. Re-log in your account: Log out of your roadsurfer spots account and log back in. This can refresh your session and fix minor glitches.

If the problem continues, please fill in the Contact Us Form and share the following information with us:

  • Which browser and version you were using (ex, Safari, Google Chrome, MS Edge, etc.)
  • Providing a detailed description of the problem along with a screenshot can help to accelerate the process.

 

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