To effectively manage your bookings and minimize cancellations, it is crucial to maintain your calendar up to date. Roadsurfer spots only supports direct booking. By default, your calendar will be open and bookable for guests once it's active. ((Click here to know more about direct booking). If your spot is full or closed for bookings, you can manage your booking calendar on the desktop webpage.
1. Log into your roadsurfer host account under “Booking calendar.”
2. Click “Add spot occupancy,” select type- “All spots,” and click on “Next.”
3. Select the dates you wish to block by double-clicking on the first date and drag to the end date. You will see the selected dates shown on top, and please click “Next.”
4. You can put a note for the blocking reason for your reference (e.g., blocked for long-stay guests, on holiday, pitch in use, etc.) Your guest will not be able to see the note. Please remember to “Save” your change.
5. You will see the blocked dates in red and shown in the booking overview (Type- blocked).
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Log into your roadsurfer host account and go under “Booking calendar”.
Click on “Add spot occupancy”, select type- “Single spots to choose from”, and click “Next”. - Select the spot you wish to block and click “Next”.
* You can only select and edit a single spot at a time.
- Block single pitches by "capacity" and "date" - For instance, if you normally offer 3 pitches on your spot, 2 are unavailable between June 20 and June 24. You can block 2 pitches for those dates. Herefore, add "2" into the "capacity" field and the according dates into the "select date" field.
- The blocked dates are in red and shown in the booking overview (Type- blocked).
Once the changes have been saved, you will see the update notification “successfully deleted”.
The green-to-red scale classifies your spots occupancy rate
If you like to know how to sync up with another booking calendar, you can refer to How to integrate spot booking calendars?
If you need to manage your bookings, you can check out our Manage Booking FAQs.
If you need any more help, please fill out the contact form.