To ensure the safety of your transactions on the platform, our payment provider Adyen requests further verification steps when you have exceeded the €1,000 and €5,000 revenue thresholds.
We will send an email reminder to your spot registered email address, please go to complete the verification at your earliest convenience.
- Required document: Account holder's photo ID
- Accepted document types: Not expired full-color Passport, Government ID, or Driver's license
Excession of the €5,000 revenue threshold
- Required document: Bank document
- Accepted document types: Bank statements, Deposit tickets, or deposit forms
Screenshots of your online banking environment, Official emails or letters from your bank, Cheques- Relevé d'Identité Bancaire (RIB): bank document in France
-
-
- Required document:
(1) Company document
(2) All UBO member's photo ID - Accepted document types:
(1) an extract from the chamber of commerce, articles of incorporation
(2) Not expired full-color Passport, Government ID, or Driver's license
- Required document:
-
*Documents are verified asynchronously, it sometimes takes around 2 days to complete.
Excession of the €5,000 revenue threshold
- Required document: Bank document
- Accepted document types: Bank statements, Deposit tickets, or deposit forms
Screenshots of your online banking environment, Official emails or letters from your bank, Cheques- Relevé d'Identité Bancaire (RIB): bank document in France
- Required document:
(1) Company document
(2) All UBO member's photo ID - Accepted document types:
(1) an extract from the chamber of commerce, articles of incorporation
(2) Not expired full-color Passport, Government ID, or Driver's license
*Documents are verified asynchronously, it sometimes takes around 2 days to complete.
Excession of the €5,000 revenue threshold
- Required document: Bank document
- Accepted document types: Bank statements, Deposit tickets, or deposit forms
Screenshots of your online banking environment, Official emails or letters from your bank, Cheques- Relevé d'Identité Bancaire (RIB): bank document in France
* Please make sure that all information you provide for your payment account is Exactly the same as written on your document, as otherwise it cannot be verified by Adyen. For example, do not use abbreviations. (What’s the verification process for your payment provider?)