What if I need to cancel at short notice?

We understand that unforeseen events can happen at any time. To guarantee planning security for our hosts, we have defined the following cancellation policy: What is the spot guest cancellation policy? 

Should you need to cancel on short notice anyway, please follow these steps: 

    1. Inform your host: you will find their contact data in the booking confirmation email, or you can check How can I contact my host?
    2. If you are still within the cancellation period (more than 7 days before the arrival): cancel via your profile 
    3. If you are outside of the cancellation period (less than 7 days before the arrival): contact roadsurfer spots for the cancellation. Please note that a refund cannot be made, and also your paid service fees will not be refunded according to our cancellation policies. 

 

Was this article helpful?
0 out of 2 found this helpful

Articles in this section