If you encounter technical difficulties while trying out or booking a spot or using the roadsurfer spots, don't worry. This guide will help you troubleshoot common issues and provide steps to resolve them. If you're using the website or the app, please follow these instructions to get back on track.
Troubleshooting Steps:
- Clear your Browser History: Go to your browser settings and clear the history and cookies. This can resolve many common issues.
- Re-log in your account: Log out of your roadsurfer spots account and log back in. This can refresh your session and fix minor glitches.
If the problem continues, please fill in the Contact Us Form and share the following information with us:
- Which browser and version you were using (ex, Safari, Google Chrome, MS Edge, etc.)
- Providing a detailed description of the problem along with a screenshot can help to accelerate the process.
Troubleshooting Steps:
- Ensure the App is Updated: Check that you have the latest version of the roadsurfer spots app installed. Updates often include bug fixes and improvements.
- Re-log in your app: Log out of your roadsurfer spots app account and log back in. This can refresh your session and fix minor glitches.
If the problem continues, please fill in the Contact Us Form and share the following information with us:
- Provide us with your app version information: Knowing which version of the app you're using can help us investigate the issue. (FAQ- how to find my app version information?)
- Providing a detailed description of the problem along with a screenshot can help to accelerate the process.