General questions
- What is the idea behing roadsurfer spots?
- What must I offer to my guests?
- How can I become a host?
- Is my spot excluded from the accommodation ban or other COVID-19 measures?
- I receive bookings even though I am not allowed to host guests due to the current COVID-19 measures?
- What is the cancellation policy for hosts?
- What is the cancellation policy for guests?
- Which legal aspects do I have to take into account?
- How much does it cost to advertise my spot on the website?
- Who decides the price for the overnight stay for my spot?
- Do I have to pay a tourist tax for my spot?
- How do I get paid for my bookings?
- How does roadsurfer's payment provider work?
- How do I provide my banking information at roadsurfer spots?
- How much do I get paid and what is the spots service fee?
- How can I manage the availability of my spot?
- Do I have full control over my availability calendar?
- Can I communicate directly with my guests?
- Can I set the rules for my own spot?
- How does the booking confirmation for a guest work?